Effective Dec 13, 2021
If you have questions about data protection or if you have any requests for resolving issues with your personal data, you can contact us using email.
Name of the company collecting the personal data (the controller): Bad Crane Oy
Address: Metsästäjäntie 7, 90540 Oulu, Finland
We process data necessary to
We collect and process necessary data to
We collect, process and transfer to our third-party partners personal data to:
Ensuring a level playing field in the Services is a top priority for us.
In order to keep the Services and their social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
In all of the above cases and purposes, we may analyze, profile and segment all collected data in anonymized form.
With your consent, we may process your data for additional purposes, such as using your location based on your IP address to show you local events.
Apart from Bad Crane, your data can be accessed by others in the following situations:
Bad Crane has partners to perform certain services for us. These partners process your data only at and according to Bad Crane’s instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Services include features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies.
You can always opt-out of directed advertising in our games by checking the privacy settings of your device. Please review your device’s user manual on how to do so.
If you request, we will provide you a copy of your personal data in an electronic format.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game's settings. You can also email us and request deletion of your data.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Services. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.